Small and Medium Business Consulting
Critical Design Associates understands the technology needs of small and medium
business and maintains an entire practice dedicated to serving the needs of your
business.
Many small and medium businesses today lack the resources to support a
full-time IT staff and the budget to deploy expensive difficult to maintain IT
systems. However, the need to remain competitive and leverage technology in business
is critical. At Critical Design Associates, we recognize these requirements and work
with you to overcome these challenges. Critical Design Associates provides the
following services:
Business and Systems Consulting
Is your business growing and expanding? Do you require the ability to work from
new remote offices or home? Do you desire to upgrade your accounting or customer
databases to provide greater functionality or email integration? Critical Design has
extensive experience in consulting and helping businesses analyze their requirements
and choose an IT strategy to meet their needs. We can help your organization manage
and deploy strategic IT projects that will help your business grow while keeping
within your budget.
Documentation and Training
Are you tired of paying other companies expensive fees to perform simple
administrative tasks such as assigning a new employee a user account and email
address or verifying your backups are working correctly? Unlike other vendors that
deploy systems for your business and leave you to manage the system without training
or documentation and then charge you expensive support contracts to perform simple
tasks, we provide onsite training to your personnel on the function and basic maintenance
of your IT systems. We also provide you with detailed documentation on how your system is
configured and basic administrative tasks that you can perform. This service saves you money!
Technology Outsourcing
We realize that focusing on your core business objectives is your primary concern. We
can assist in this regard by managing your entire IT environment. This allows you to budget
a fixed amount for IT expenses and focus on your business while we assist you with all of
your IT needs.
Troubleshooting and Support
Critical Design Associates’ engineers are the most experienced and qualified in the
region. Our engineers have been deploying and servicing solutions built around Microsoft,
Novell, Citrix, Cisco, IBM and HP technologies for many years. Additionally, we have extensive
experience with maintaining and deploying many small business suites of software such as AFW,
Great Plains, MAS 90, QuickBooks and many others. If you are in need of support in troubleshooting
IT related issues, we can provide rapid, quality support at affordable rates.
